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If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 20 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, you will be able to exchange your purchased item for another one on the same monetary value.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Contact us

If you have any questions on how to return your item to us, contact us on our e-mail: pandashopvarna@gmail.com or call us on this number ---> +359 879 167 467